Woven Object

role

Senior Product Designer

Year employed

2019

Reimagined design

2025

Good Money had a compelling mission: equity ownership through banking, with 50% of profits going to environmental causes. But the product couldn’t deliver on it. Users didn’t understand their ownership stake, sustainability impact felt abstract, and core flows like transfers were underperforming.

I led the redesign of critical transaction and account linking flows in 2019, then came back to the full product in 2025 to reimagine the design and business model with a focus on how utility and mission could work together for a more compelling product.

Mobile

Vibe coding

Prototyping

Visual design

Product strategy

Interaction design

What we achieved

What we achieved

What we achieved

What we achieved

2019

27%

Increase in new linked accounts

Increase in new linked accounts

Increase in new linked accounts

within 6 months of launch, driven by streamlined account linking and onboarding improvements.

increase in new linked accounts within the first half following optimization.

36%

Increase in transfer completion rates

Increase in transfer completion rates

Increase in transfer completion rates

after redesigning the end-to-end P2P transfer flow, reducing steps / clarifying the decision path.

Reimagining Good Money
End-to-end product redesign

2025

A few years after leaving, I came back to this product with fresh eyes. The core tensions were still interesting to me, and I wanted to show how I’d approach them now with more experience and a clearer point of view.

Challenge
Two fundamental tensions

Challenge
Two fundamental
tensions

Challenge

Challenge

Challenge

Two fundamental tensions

Two fundamental tensions

Two fundamental tensions

How do you make sustainable finance feel immediately rewarding, not just aspirational?

How do you make sustainable finance feel immediately rewarding, not just aspirational?

How do you make sustainable finance feel immediately rewarding, not just aspirational?

How do you make sustainable finance feel immediately rewarding, not just aspirational?

How do you create tangible value that drives both engagement and monetization?

How do you create tangible value that drives both engagement and monetization?

How do you create tangible value that drives both engagement and monetization?

How do you create tangible value that drives both engagement and monetization?

Approach

Reordering priorities:
Utility before values

I came into the redesign with three convictions:

  1. Utility first, mission second.
    Make core transactions delightful and trustworthy before asking users to care about impact.

  2. Connected ecosystem over scattered features.
    Every money move (spend, save, transfer, invest) feeds into a single system where actions compound into visible impact.

  3. Immediate value, not distant promises.
    Users need to feel progress now. Delaying gratification with ambiguous equity promises is a risk.

Connected
ecosystem over Scattered features

Connected ecosystem > Scattered features

Connected ecosystem
over Scattered features

Original

Original

Original

Original

- No mechanism to track sustainable impact
- Features scattered with no unified thread
- Users couldn't see value of their choices

- No mechanism to track sustainable impact
- Features scattered with no unified thread
- Users couldn't see value of their choices

- No mechanism to track sustainable impact
- Features scattered with no unified thread
- Users couldn't see value/impact of choices

Reimagined

Reimagined

Reimagined

Reimagined

- Every money move = Good Points
- Good Points feed into impact and redemption
- All pieces reinforce a single, coherent system

- Every money move = Good Points
- Good Points feed into impact and
redemption
- All pieces reinforce a single, coherent
system

- Every money move = Good Points
- Good Points feed into impact and redemption
- All pieces reinforce a single, coherent system

- Every money move = earning Good Points
- Good Points feed into impact/redemption
- All pieces reinforce a single, coherent
rewarding system

Establishing tone:
Pulling users in

The original onboarding felt transactional. The redesign opens with environmental storytelling (rainforests, oceans, renewable energy) to establish mission context before asking users to engage financially. When the first thing you see is what your money protects, every interaction after feels purposeful.

Making money movement obvious
Person-to-Person transfers

Before

Before

Before

Before

The "Move money" flow was buried, disorienting, and prioritized upselling Good Shares over utility
and ease of use.

The "Move money" flow was buried, disorienting, and prioritized upselling Good Shares over utility and ease of use.

The "Move money" flow was buried, disorienting, and prioritized upselling Good Shares over utility and ease of use.

The "Move money" flow was buried, disorienting, and prioritized upselling Good Shares over utility and ease of use.

The "Move money" flow was buried, disorienting, and prioritized upselling Good Shares over utility and ease of use.

After

After

After

After

Pay/Request = primary actions, one-screen flow for setting up payment, Good Points surfaced in context so the reward feels tangible instead of abstract.

Before

Before

Before

After

After

After

The full picture
Consistency across
the product

The full picture
Consistency across the product

Home

Leads with balance and primary actions, Good Points and impact are surfaced clearly.

Invest

Invest

Invest

Net-new addition to the ecosystem. Investing feeds directly into impact tracking and points.

Net new part of the connected ecosystem; investing feeds into impact tracking and Good Points.

Net new part of the connected ecosystem; investing feeds into impact tracking and Good Points.

Wallet

Scales account management. Intuitive switching between cards, accounts, and linked banks.

Good Shop

Good Shop

Good Shop

Redemption made simple: points are used to shop from curated, sustainable partner retailers.

Redemption made simple: points are used to shop from curated, sustainable partner retailers.

Redemption made simple: points are used to shop from curated, sustainable partner retailers.

Takeaway
The mission works when the product proves it

Mission-driven products fail when users believe in the cause but the product doesn't show them their impact. This redesign showed me that the fix isn't better marketing. It's connecting every money move to something the user can actually see and feel. When transfers, spending, and saving visibly feed into impact, the mission stops being abstract and starts being the product.

Takeaway
The mission works when the product proves it

Mission-driven products fail when users believe in the cause but the product doesn't show them their impact. This redesign showed me that the fix isn't better marketing. It's connecting every money move to something the user can actually see and feel. When transfers, spending, and saving visibly feed into impact, the mission stops being abstract and starts being the product.

Derek Glazier

Let's work
together.

Let's work
together.

Let's work together.

Let's work together.

Let's work
together.

Let's work
together.

Let's work
together.

Let's work
together.