Verizon Billing & Payments
Reducing bill-related call-ins and call center costs with a smarter, simpler bill.
2018 - 19
Senior Product Designer @ AKQA
Empowered Verizon customers around the world to easily understand and pay their bills on time with a data-driven, intuitive, environmentally friendly billing experience. Led design of the Billing and Payments for the global My Verizon re-design across web and in-app.