Artrya AI

Turning an AI health tech prototype for coronary diagnosis into a scalable product that expanded to 30+ markets.

2021

Lead Product Designer

Artrya built AI that helps cardiologists detect, visualize, and interpret cardiac disease from CT scans in minutes, replacing workflows that used to require invasive procedures. The technology was real, but the product wasn’t ready. When they brought it to us, the prototype was clunky, hard to navigate, and impossible to sell. I led the redesign of the product experience and brand identity, working directly with cardiologists to understand their clinical workflow and translating those insights into a product that could scale globally.

Artrya built AI that helps cardiologists detect, visualize, and interpret cardiac disease from CT scans in minutes, replacing workflows that used to require invasive procedures. The technology was real, but the product wasn’t ready. When they brought it to us, the prototype was clunky, hard to navigate, and impossible to sell. I led the redesign of the product experience and brand identity, working directly with cardiologists to understand their clinical workflow and translating those insights into a product that could scale globally.

Artrya built AI that helps cardiologists detect, visualize, and interpret cardiac disease from CT scans in minutes, replacing workflows that used to require invasive procedures. The technology was real, but the product wasn’t ready. When they brought it to us, the prototype was clunky, hard to navigate, and impossible to sell. I led the redesign of the product experience and brand identity, working directly with cardiologists to understand their clinical workflow and translating those insights into a product that could scale globally.

What we achieved

Bill-related inquiries

32%

decrease

Reduced billing-related customer support volume by 32% within 1 quarter post-launch.

Projected annual savings

~4 mil

Verizon projected that over the next year (2019), they'd save approx. 4 million on call center operations.

Sustainability

Carbon footprint

We reduced Verizon’s carbon footprint by simplifying the previously overwhelming, 10-20 page billing statements down to 1 single page.

Derek Glazier

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